Privacy policy
PRIVACY POLICY FOR CSS TRADING GROUP LTD T/A SHOP LARSEN
Last Updated: 16-06-2026
CSS Trading Group Ltd trading as Shop Larsen ("we", "us", "our") is committed to protecting your privacy and handling your personal information transparently and securely.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase products from us, contact us, or otherwise interact with our services.
1. DATA CONTROLLER
CSS Trading Group Ltd trading as Shop Larsen is the data controller responsible for your personal information.
Company Name: CSS Trading Group Ltd
Trading Name: Shop Larsen
Registered Address: Unit 14 Galleymead Road, Colnbrook, Slough, SL3 0EN
Email: web@cssgroup.co.uk
Telephone: 020 3034 1066
2. PERSONAL INFORMATION WE COLLECT
We may collect and process the following categories of personal information:
Identity Data
• Name
• Username or account information
Contact Data
• Email address
• Telephone number
• Billing address
• Delivery address
Transaction Data
• Order details
• Purchase history
• Payment information (payment card details are processed securely by our payment providers and are not stored by us)
Technical Data
• IP address
• Browser type and version
• Device information
• Operating system
• Website usage information
Marketing and Communications Data
• Marketing preferences
• Records of communications with us
3. HOW WE COLLECT YOUR INFORMATION
We collect information:
• Directly from you when you create an account, place an order, subscribe to marketing communications, or contact us.
• Automatically through cookies and similar technologies when you use our website.
• From third-party service providers involved in payment processing, website analytics, and order fulfilment.
4. HOW WE USE YOUR INFORMATION
We use your personal information to:
• Process and fulfil orders.
• Manage customer accounts.
• Deliver products and services.
• Respond to enquiries and provide customer support.
• Improve our website, products, and services.
• Detect and prevent fraud or misuse.
• Comply with legal and regulatory obligations.
• Send marketing communications where you have consented or where otherwise permitted by law.
5. LEGAL BASIS FOR PROCESSING
We process your personal information under one or more of the following lawful bases:
Contractual Necessity
To fulfil orders, manage your account, and provide our services.
Legal Obligation
To comply with tax, accounting, consumer protection, and other legal requirements.
Legitimate Interests
To improve our website, prevent fraud, secure our systems, and manage our business efficiently.
Consent
Where required by law, including for certain marketing communications and non-essential cookies.
You may withdraw your consent at any time where processing is based on consent.
6. MARKETING COMMUNICATIONS
If you opt in to receive marketing communications, we may send you information about products, promotions, and updates.
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at web@cssgroup.co.uk.
7. COOKIES
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance your experience.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage cookie preferences through your browser settings or our cookie consent tools.
8. SHARING YOUR INFORMATION
We may share your information with:
• Payment service providers.
• Delivery and logistics providers.
• IT and website hosting providers.
• Analytics and marketing service providers.
• Professional advisers including accountants, auditors, and legal advisers.
• Regulatory authorities, courts, law enforcement agencies, and government bodies where required by law.
We require third parties to protect your information and process it only in accordance with applicable data protection laws.
9. INTERNATIONAL DATA TRANSFERS
Some of our service providers may process personal information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, including approved contractual protections or transfers to countries recognised as providing an adequate level of data protection.
10. DATA RETENTION
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, accounting, and reporting requirements.
When information is no longer required, it will be securely deleted or anonymised.
11. DATA SECURITY
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. YOUR RIGHTS
Under UK data protection law, you may have the right to:
• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict processing of your personal information.
• Object to processing based on legitimate interests.
• Request transfer of your information to another organisation.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details provided below.
13. COMPLAINTS
If you have concerns about how we handle your personal information, please contact us first.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
14. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
15. SHOPIFY
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
When you visit our website, Shopify may collect and process personal information including your name, billing address, delivery address, email address, telephone number, payment information, IP address, device information, and order history.
Shopify processes personal information on our behalf and may use servers and service providers located in various countries. Where personal information is transferred outside the United Kingdom, appropriate safeguards are applied in accordance with applicable data protection laws.
For more information about how Shopify handles personal information, please refer to Shopify's Privacy Policy.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date.
17. CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
CSS Trading Group Ltd t/a Shop Larsen
Email: web@cssgroup.co.uk
Address: Unit 14 Galleymead Road, Colnbrook, Slough, SL3 0EN]
Telephone: 020 3034 1066